Free UK Delivery on Orders Over £200

10 Year Warranty

Rated 4.9/5 by 500+ clients

Free Delivery

Shipping & Delivery Policy

We aim to provide a reliable and straightforward delivery service across the UK.

1. Delivery Areas

We deliver across all of mainland Great Britain, including England, Scotland and Wales.

Certain products or delivery addresses may be subject to additional delivery charges or restrictions.

If you are unsure whether we can deliver to your location, please contact us before placing your order.

2. Delivery Charges

Delivery charges are calculated based on the products ordered and the delivery address.

Any applicable delivery charges will be displayed during the checkout process before payment is completed.

3. Delivery Times

Estimated delivery times are displayed on the relevant product page or during checkout where applicable.

Delivery times are estimates and may vary depending on product availability, order volume, courier schedules and circumstances outside our control.

Where an item is made to order or has a longer lead time, this will be communicated to you before or after ordering as appropriate.

4. Dispatch

Orders will normally be processed once payment has been successfully received.

Orders containing multiple products may be delivered separately if products are being dispatched from different locations or have different availability dates.

5. Delivery Access

Customers are responsible for ensuring that suitable access is available for delivery.

For larger or heavier products, customers should ensure that the delivery vehicle can safely access the delivery address.

If access restrictions may affect delivery, please contact us before placing your order.

6. Failed Deliveries

If delivery cannot be completed because nobody is available, access is restricted or the delivery information provided is incorrect, additional delivery charges may apply where a further delivery attempt is required.

7. Damaged Deliveries

Please inspect your order as soon as possible after delivery.

If your goods arrive damaged, please contact us promptly and provide photographs of the packaging and affected products.

We will assess the issue and work with you to resolve it.

8. Delivery Delays

While we work hard to meet stated delivery estimates, delays can occasionally occur.

We cannot be held responsible for delays caused by circumstances outside our reasonable control, including courier delays, adverse weather, road closures, supplier delays or other unforeseen circumstances.

9. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

Please check your delivery address carefully before completing your order.

10. Contact

If you have any questions regarding delivery, please contact us: